Food and Hospitality Manager

The Food and Hospitality Manager is a newly created, mission-critical role responsible for overseeing all food operations and experiences – current and future – at Brent’s Place. This is a rare opportunity to build something meaningful from the ground up. As the Food and Hospitality Manager, you define how food, hospitality, and human connection come together to support families during a medical crisis. You inherit an exceptional foundation—a dedicated Chef, a thriving Grab N’ Go and Food pantry, committed volunteers, and three weekly meal services—and shape it into something even more impactful as Brent’s Place prepares for significant growth, exploring opportunities such as a potential coffee shop and bodega.

Blending hands-on operational leadership with strategic thinking and implementation, the Food and Hospitality Manager supports and empowers volunteers, creates and strengthens systems and processes throughout food services, and prepares the program for significant future growth and increased impact on the family experience at Brent’s Place. This role is ideal for someone who thrives in both day-to-day execution and long-term innovation.

This role goes beyond food service—it is about creating a comprehensive hospitality program that increases access to healthy food and beverages and delivers comfort, well-being, and a sense of home to families in medical crisis. The Food and Hospitality Manager plays a vital role in creating interactions and opportunities that help families experience happiness and stability.

Key Responsibilities
Food Operations
● Oversee all aspects of food and beverage staffing and operations, ensuring safe, efficient, and high-quality food preparation and service while creating a warm, inviting environment where families feel nourished and safe in every sense and with every experience
● Coordinate and collaborate with staff and volunteers to execute all food service operations, including meal service, currently provided three days per week (Monday, Wednesday, Friday), serving approximately 115 meals per service, pantry, and Grab N’ Go opportunities
● Support the food experience for the organization to ensure food and meals are prepared in a timely manner
● Maintain compliance with all health, safety, and food handling regulations
● Ensure all food service environments are clean, organized, and welcoming

● Develop thoughtful, nutritious, including possible dietary restrictions, and culturally responsive menus and food options that meet the needs of families experiencing a medical crisis
● Design and manage a system for food ordering, inventory, and vendor relationships to ensure consistent supply and cost-effectiveness
● Monitor food usage and minimize waste while maintaining quality and variety
● Jump in to coordinate a meal if Chef is out

Volunteer Engagement
● Closely partner with the Community Engagement team to identify ongoing Volunteer opportunities to meet the growing needs of the Brent’s Place Hospitality Program
● Serve as the Host, along with other Brent’s Place team members, for all volunteers at Brent’s Place focused on food experiences, helping them feel connected to the mission of Brent’s Place and ensuring a seamless and timely experience for food to be served/delivered
● Train and support food-related volunteers participating in all aspects of the kitchen and food opportunities
● Establish clear roles, expectations, and workflows for volunteers in all food and beverage areas
● Foster a positive, inclusive, and meaningful volunteer experience that aligns with the organization’s mission
● Provide ongoing guidance and feedback, and partnership with the Community Engagement Team to ensure consistency and confidence in food and beverage operations, and the support needed

Program Structure & Systems
● Create and refine all food and beverage systems, processes, and documentation to ensure reliability and scalability
● Establish clear standards for food quality, service, and hospitality
● Identify opportunities to improve efficiency and enhance the overall experience for families and volunteers

Growth & Innovation
● Introduce and implement innovative ideas that enhance program impact while maintaining operational excellence and things that make Brent’s Place special
● Prepare the nutrition program for significant expansion including a potential coffee shop and small bodega, as examples
● Evaluate current operations and recommend scalable solutions for increased meal volume and service frequency and creative opportunities for growth
● Balance immediate operational needs with forward-looking planning and development

Essential Qualities:
● Relational warmth and emotional intelligence – You naturally connect with people from all
backgrounds and create spaces where others feel safe, valued, and cared for
● Compassionate presence – You bring genuine care to every interaction, whether comforting a
worried parent, encouraging a nervous volunteer, or supporting a colleague

● Hosting mindset – You understand that hospitality is about making others feel at home, and you
take pride in creating welcoming, joyful experiences

Ideal Candidate
● Proven experience managing food service operations, including meal planning, procurement,
food safety, and kitchen management
● Supervisory experience with the ability to empower and develop team members
● Interest in leaning into “food as medicine” to support families going through treatment
● Strong organizational skills with attention to detail and commitment to quality standards
● Knowledge of health and safety regulations and best practices in food service
● Comfortable navigating uncertainty and evolving priorities with a positive, solution-focused
mindset
● Skilled at creating systems, processes, and documentation that bring clarity and scalability to
growing operations
● Able to balance immediate operational needs with long-term planning and innovation
● Energized by turning ambiguity into actionable plans and sustainable frameworks
● Clear, thoughtful communicator who translates complex ideas into simple, actionable guidance
for diverse audiences
● Builds trusting relationships quickly with families, volunteers, and staff through genuine care and
emotional intelligence
● Actively listens, asks clarifying questions, and creates psychological safety for others
● Deep belief that nourishment encompasses food, comfort, connection, and care

You’ll thrive here in this role if you:
● Find joy in serving others during their most vulnerable moments
● Believe that small acts of hospitality create profound impact
● Are energized by variety—no two days look exactly the same
● Want your work to matter deeply and see its impact daily
● Value collaboration and bring out the best in those around you
● Comfortable having clear, kind and direct conversations in support of the mission

At Brent’s Place, every day is a chance to make a real difference. No two days look the same as we support families navigating medical crises—celebrating milestones, providing comfort through challenges, and ensuring every family feels seen, safe, and cared for. Our work is meaningful, dynamic, and deeply rewarding, and we do it together as a compassionate, collaborative team.

This role requires flexibility, including some evenings, weekends, and occasional holidays, with shifts that occasionally fluctuate. Rooted in our Quality of Life value, we provide flexible scheduling so you can bring your best self to work while making an extraordinary impact.

This full-time role offers a pay range equivalent to $72,000 – $79,000 per year, commensurate with your experience and qualifications. Beyond a rewarding career making a real impact, you’ll enjoy a comprehensive benefits package designed to support you and your well-being, including:

● Trusted Time Off (TTO)
● Sick leave and holidays
● Health coverage: medical, dental, vision, and cancer
● Supplemental protection: disability, accident, and life insurance
● Retirement plan contributions

We welcome applications from candidates both in and outside Colorado; however, please note that relocation assistance is not available for this role.

Brent’s Place—the primary program of the Brent Eley Foundation (BEF) — is a long-term home away from home for families who have a loved one with cancer or other life-threatening illnesses while they receive treatment at local hospitals, providing a place of hope and healing. In addition to Safe-Clean housing, we provide a variety of uniquely tailored programs and support for the entire family designed to help in the healing process.

Who We Serve

We serve families with a loved one (children and adults) receiving bone marrow transplants, long-term oncology treatments, solid organ transplants, experimental treatments, and a wide range of other long-term medical crises. We work with physicians and hospital social workers to determine who needs our services.

Our Approach

In providing a home away from home for our families we focus on four key areas:

• Physical Well-Being – Brent’s Place is, above all, a Safe-Clean haven for families who are far from home seeking life-saving medical treatment. We are one of the only long-term housing options capable of supporting an entire family during the long treatment process. Because we believe that together is always better, Brent’s Place helps families stay together so that they may simply be together.
• Financial Security – Families staying at Brent’s Place receive unlimited support, but never a bill. This allows them to focus on recovery and their family’s well-being rather than the steep cost of relocation, housing, and food. Reducing expenses during treatment has long-term benets and enables families to return home with a greater sense of financial security.
• Psychological Well-Being – Patients and families fighting serious illness face significant emotional trauma. The programs at Brent’s Place are designed to help each resident cope with the stress and anxiety associated with their medical journey. This support allows residents to focus on self-care and healing and may even help serve as protection against future mental health crises.
• Family Life – A medical crisis has the power to break families apart, but Brent’s Place is here to protect them. We recognize that the continuation of everyday routines and family traditions provides stability for parents and children when their lives have been uprooted. We believe that oering families a warm and welcoming home away from home, as well as opportunities to create happy memories, builds love, trust, and resiliency. This foundation strengthens families during treatment – and for a lifetime.

Brent’s Place is a special team, who lives by the values of compassion, integrity, respect, responsibility, and quality of life—we are looking for new team members to join us. If our mission and approach speak to your heart, keep reading.

Brent’s Place is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are excited that you are interested in joining our team. Please share the following information with us:

● Cover letter (1-page) or less than five-minute video that addresses these three questions:
o Why do you want to join the Brent’s Place team?
o Share an example of how you have led a restaurant or kitchen system.
o Tell us about your ideal team and work environment.
● Resume or LinkedIn profile
A complete application – which includes a cover letter or video as outlined – is required for consideration for this position. Please send this information via email with the subject line “Food and Hospitality Manager” to jobs@brentsplace.org.

We know that the job searches can be stressful, especially if you don’t understand the process. So here is what you can expect:

● We are accepting applications for this position until June 5, 2026. You will receive an acknowledgment of receipt of your application.
● Applications will be reviewed on a rolling basis until the deadline.
● Every candidate will be notified of their status by June 19.
● Top candidates will receive a brief 15–30-minute phone interview by June 19.
● Semi-finalists will participate in a Zoom interview with team members the week of June 22.
● Finalists will be invited to one final in-person interview with Leadership the week of June 29. In addition to the final interview, finalists will also be invited for a tour and an introduction to our team.
● Our goal is to make an offer by July 8, with a start date of July 27, 2026. Thank you again for your interest in joining the Brent’s Place team. We look forward to getting to
know you through our application process.